Housing

Problems paying rent or mortgage

If you are struggling to pay your rent or mortgage, get in touch with our benefits team at or call 0114 2536700. You might be able to claim:

• The housing element of Universal Credit

• A discretionary housing payment 

• A support for mortgage interest payments loan 

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Problems with where you live

If you're struggling to manage in your home, your local authority's Adult Social Care team can send an assessor to see whether there are any aids or adaptations which would make it easier for you to manage. This could be something small like a bath or stair rail, or a major adaptation like putting in a wet room. 

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If you have an urgent need to move home because of a health condition or disability, you can apply for medical priority re-housing. You can apply for medical priority re-housing if you:

• Have severe mobility issues which makes it difficult for you to access your toilet, bath or shower 

• Need to move to live closer to a carer who supports you day-to-day

• Have a mental health condition which is being made worse by your current living situation

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To request an assessment for aids and adaptations, or to request a medical priority re-housing form, call your local authority:

• Sheffield Council Housing and Health Team- 0114 273 5522

• Doncaster Council Adult Social Services and Wellbeing Team- 01302 737 391

• Barnsley Council Equipment and Adaptations Service- 01226 775 800

• Rotherham Council Adaptations Team- 01709 336 009

• North East Derbyshire- 01629 533190

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For specialist advice on all other housing issues you can contact Shelter.