How to Claim New Style ESA

You can start a New Style ESA online. If you can't apply online, or are applying on behalf of someone else, you can call 0800 328 5644. You will be asked to send a fit note from your doctor. 

As long as you meet the basic criteria, you will then receive a letter from the DWP telling you how much ESA you will get.

You will then be sent an ESA50 capability for work questionnaire. It's good to get advice on how to fill our the form at this stage. Contact us to speak to one of our benefits advisors about what you should include. 

Then you will usually be asked to go to a Work Capability Assessment, where you will be asked about how your condition affects you. Work Capability Assessments are currently taking place over the phone

You will then receive a decision letter which will tell you whether you have been awarded ESA. It will also tell you whether you have been put in the Limited Capability for Work Group or the Limited Capability for Work Related Activity (or Support) Group. 

For more information, or for help claiming benefits, please get in touch with our benefits team. We provide initial information and advice to everyone. We provide members of the Sheffield ME and Fibromyalgia Group with more detailed advice, casework and representation. 


Tel: +44 114 253 6700

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Sheffield ME and Fibromyalgia Group.


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The inclusion of information of any kind on this website does not imply a recommendation or guarantee of accuracy. Nor are any views or comments necessarily those of the Group. Before embarking on anything different or new, you are advised to discuss this with your doctor.